FAQ
Answers, up front.
Everything you need to know about booking with PBI Limos.
Written by Jennifer Salter, PBI Limos — Luxury Transportation & Client Services Specialist · Booking and service questions from PBI Limos client services
Which airports do you service?
+
We service Palm Beach International — renamed President Donald J. Trump International Airport (DJT) — plus Fort Lauderdale-Hollywood International (FLL), Miami International (MIA), and Fort Lauderdale Executive (FXE). We also cover Boca Raton (BCT), Opa-locka (OPF), and other FBOs by request.
Is PBI the same airport as DJT?
+
Yes. Florida legislation signed March 30, 2026 renamed Palm Beach International Airport to President Donald J. Trump International Airport, effective July 9, 2026, when the FAA and ICAO identifiers became DJT and KDJT; the IATA code followed in August 2026. It is the same airport, the same terminals and the same pickup points. Book with either code — dispatch treats PBI and DJT as one airport.
How far in advance should I book?
+
For airport transfers we recommend booking at least 24 hours in advance. Same-day and last-minute reservations are usually available — call our 24/7 dispatch line to confirm.
Do you track flights?
+
Yes. Every airport reservation includes live flight tracking. If your flight is early or delayed, your pickup adjusts automatically at no extra charge.
How much complimentary wait time is included?
+
Airport arrivals include a 30-minute complimentary grace period after posted flight arrival. Waiting-time and parking charges begin one hour after flight arrival. Non-airport pickups include a 15-minute grace period, with waiting charges thereafter in accordance with booking terms.
Are rates flat or metered?
+
All rates are flat, quoted up-front by route. There is no surge pricing, no per-mile meter, and no email required to see a price.
What is your cancellation policy?
+
Sedan and SUV reservations may be canceled up to 3 hours before pickup at no charge. Sprinter and specialty vehicles require 24 hours' notice.
Can I book by the hour?
+
Yes. Hourly hire is available with a 2-hour minimum. Your chauffeur stays with the vehicle for the entire reservation.
Are gratuity and tolls included?
+
Tolls and tax are included in your flat rate. Gratuity is optional — it is never added automatically, and you can add it at checkout or give it to your chauffeur directly.
About the author
Jennifer Salter
PBI Limos — Luxury Transportation & Client Services Specialist
Jennifer Salter is a member of the PBI Limos author team, bringing a client-focused perspective on luxury transportation throughout South Florida. Her work covers private car service, airport transfers, chauffeur transportation, special-event transportation, and coordinating comfortable, dependable rides. Jennifer's content helps travelers understand their options, select the right vehicle and service, and plan ground transportation around airports, hotels, resorts, private aviation facilities, events and destinations.
Reserve your chauffeur in 30 seconds.
Instant online rates — no email required. Serving Palm Beach, Jupiter, Boca Raton, Miami and Fort Lauderdale.






